Privacy Policy
This Privacy Policy is incorporated by reference into the Zenlila Terms of Services (the "Terms of Services"). This Privacy Policy explains our online and offline information practices, the types of information we may collect, how we intend to use that information, how and where the information is stored, how it is protected, the circumstances under which it may be disclosed, the methods by which it is shared, and the procedures available to you to opt out of certain collection and uses.
Scope
This Privacy Policy applies to Personal Information that is Processed by Zenlila in the course of our business, including on Zenlila websites (each a "Site"), mobile applications, forums, blogs, and other online or offline offerings (collectively, the "Services").
By using the Services, you consent to this Privacy Policy. Zenlila reserves the right to modify these terms at any time, and your continued use of the Services indicates your acceptance of any such changes.
Types of Personal Information Collected
From Third-party Sources:
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Social network data (such as name, user ID, profile picture, location, age-range, and timezone).
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Mobile device information (such as device ID, operating system version, model, CPU, RAM, IDFA, and Advertising ID).
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Payment processor information (non-financial purchase details only; Zenlila does not access your financial data).
Directly from Users:
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Account registration data (such as name, email, player name, password, and profile information).
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Communications (such as email, phone, and mailing address).
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User reviews and forum posts.
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Contest entry information.
Automated Collection:
We may collect certain information automatically by using such technologies through our Services or other methods of web analysis, such as your Internet protocol (IP) address, cookie identifiers, and mobile advertising identifiers.
Cookies and Tracking Technologies
Zenlila uses cookies, pixel tags, web beacons, and analytics tools. Cookies are small text files placed in visitors' computer browsers to store their preferences.
These technologies serve the following purposes:
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Operationally necessary functions.
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Performance assessment.
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Functionality enhancement.
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Advertising and targeting.
You can opt out by adjusting your browser settings, though doing so may limit certain features of the Services.
Information Use
We use Personal Information for purposes that include:
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Providing and improving the Services.
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Creating game accounts.
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Personalizing your user experience.
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Sending notifications and updates.
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Conducting marketing activities.
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Preventing fraud and illegal activities.
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Measuring interest in our Services.
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Ensuring quality control.
Zenlila may use Personal Information to provide you with materials about offers, products, and Services that may be of interest to you.
Information Disclosure
Zenlila may share information with:
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Service providers (such as IT, payment processing, and customer service providers).
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Business partners and affiliates.
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Other game players (through profile visibility).
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Advertising partners.
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Law enforcement (when legally required).
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Parties in mergers, acquisitions, or asset transfers.
International Data Transfer
All Personal Information collected via or by Zenlila may be stored anywhere in the world, including, but not limited to, in Turkey, the United States, the European Union, in the cloud, on our servers, and on the servers of our affiliates or the servers of our Service Providers.
You consent to the storage of your information in these locations and agree that any disputes will be governed by Turkish law.
User Rights and Opt-Out Options
You may:
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Withdraw your consent and opt out via a support ticket or by emailing games@zenlila.com.
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Unsubscribe from marketing emails.
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Disable push notifications through your device settings.
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Manage cookies and targeted advertising preferences.
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Request access, correction, or deletion of your personal data.
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Object to processing.
You have the right to request access to and rectification or erasure of Personal Information or restriction of processing, the right to object, and the right to data portability.
Data Retention and Security
Zenlila retains your data for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
The Personal Information that you provide to Zenlila is stored on servers that are located in secured facilities and protected by protocols and procedures designed to ensure industry-standard security of such information, such as firewalls and data encryption.
Children's Privacy
The Services are not directed to children under 13, and Zenlila does not knowingly collect Personally Identifiable Information from children under 13. Parents may contact games@zenlila.com to request deletion of their child's data.
California Privacy Rights
Zenlila does not share personal information with third parties for their direct marketing purposes.
Contact Information
For privacy inquiries, or to request data access or exercise your privacy rights, you may open an in-game support ticket or email us at:
Zenlila is operated by Zenlila Oyun Yazılımları A.Ş.